678b Privacy Policy — How We Keep Your Data Safe

1. Policy Introduction & Applicability

678b (referred to herein as "we", "us", or "the platform") is an international-standard online gaming platform serving users in Bangladesh and other countries. This Privacy Policy ("Policy") applies to the 678b website, mobile app, and all related services.

We believe user privacy is not just a legal requirement — it is our ethical responsibility. That is why this Policy is written in plain, straightforward language so you can truly understand what we do with your data. There is nothing hidden behind lengthy legal jargon.

By creating an account or using the 678b platform, you agree to the terms of this Privacy Policy. If you have any concerns about any part of this Policy, please reach out to our support team — we are always ready to help.

2. What Information We Collect

678b collects only the information genuinely needed to provide our services. We do not believe in gathering unnecessary data. The following outlines in detail what types of information are collected:

Information Provided Directly

Information we receive when you register with 678b or use our services directly:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and country
• Payment method details (Mobile Banking, Nagad, Rocket number)
• Identity verification documents (NID, Passport — as part of the KYC process)
• Customer support communication records

Automatically collected information

Information automatically recorded while using the platform:

3. Purpose of Data Collection

678b uses your information only for specific, legitimate, and transparent purposes. Under this Privacy Policy, your data is used for the following:

• Account management: For registration, login, and account verification.
• Payment Processing: To process deposits and withdrawals securely.
• Service Improvement: Usage analytics to improve and enhance the platform experience.
• Ensuring Security: Prevention of fraud, multi-accounting, and money laundering.
• Legal obligations: To comply with KYC and AML regulations.
• Customer support: Accessing account information to resolve your issues quickly.
• Promotional Communications: Promotional offers and bonuses will only be communicated to you with your consent.

4. Data Sharing Policy

678b never sells your personal data to third parties. However, limited information may be shared with trusted partners in certain circumstances:

Lawful Basis for Sharing Data

• Payment Providers: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the minimum data required to process transactions.
• Game software providers: Necessary data is shared with technology partners to operate games.
• Law enforcement agencies: Where required by court order or legal obligation.
• Security Auditor: Accredited verification services for KYC and AML processes.

5. Cookie Usage Policy

Cookies are small data files stored in your browser when you visit a website. 678b uses cookies to enhance the platform experience and ensure security.

Types of cookies

• Essential Cookies: These are essential for maintaining login sessions and ensuring security. Disabling them may prevent the platform from functioning properly.
• Performance Cookies: To monitor site loading speed and identify areas with performance issues.
• Functionality Cookies: To remember your language preferences and other settings.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to not function properly.

6. Data Retention Period

678b retains your data only for as long as necessary or required by law. Even after account closure, certain information may be kept for a defined period:

• Active account data: retained for the full duration the account remains active.
• Transaction records: retained for a minimum of 5 years after account closure (as required by law).
• KYC documents: up to 5 years from the date of verification.
• Customer support communications: up to 2 years.
• Log files and security data: retained for up to 1 year.

7. Your Rights

As a 678b user, you have several important rights regarding your personal data. We are committed to upholding these rights under this Privacy Policy:

To exercise any of these rights, please contact our support team. We are obligated to respond to your request within 30 business days. Please note that due to legal obligations, some data may not be fully deletable — in such cases, we will inform you of the reason.

8. Children's Privacy

678b strictly does not collect or process data from anyone under the age of 18. Our services are intended exclusively for adults. Age verification during registration ensures that no minors are able to access the platform.

If we become aware that personal data has been collected from a minor inadvertently, the relevant account will be closed immediately and the data will be deleted.

9. Security Measures

678b employs industry-leading security technology to keep your data safe. The following outlines our security framework as part of this Privacy Policy:

• TLS 1.3 encryption: All data transmissions are encrypted using the latest TLS protocol.
• AES-256 storage encryption: Sensitive data stored on our servers is encrypted with AES-256.
• Two-Factor Authentication (2FA): The option to add an extra layer of security to your account.
• Firewall & DDoS Protection: Measures in place to protect servers from cyber attacks.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Staff training: All members of the 678b team receive regular training on data protection.

10. Privacy Policy Changes

678b may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or an in-platform notification. The date of the latest revision will be noted at the top of the page under "Last Updated".

Continued use of the platform after any changes take effect will be considered your acceptance of the updated policy. If you disagree with any changes, you may request to close your account.

11. Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, our dedicated support team is always available to help.

• Email: [email protected]
• Live Chat: 24/7 live chat support is available on the platform
• Response Time: Responses are typically provided within 24 hours